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Working with Individuals Affected by Homelessness: an Empathy-Driven Approach

Working with Individuals Affected by Homelessness: An Empathy-Driven Approach

With Ryan Dowd. A 60-minute workshop.

Thursday, December 20, 2018

2:30 pm Eastern | 1:30 pm Central | 12:30 pm Mountain | 11:30 am Pacific

Individuals experiencing homelessness represent a large portion of patrons in many libraries today. In this 60-minute workshop, Ryan Dowd, author of The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, provides you with a greater understanding of patrons affected by homelessness and their communication styles. You’ll learn about how to implement empathy-driven enforcement, an approach originally developed in homeless shelters that can help you effectively work with community members affected by homelessness.

Date:: Thursday, December 20, 2018
Time:: 2:30pm - 3:30pm
Time Zone:: Eastern Time - US & Canada (change)

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Event Organizer

Amanda Proper

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