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Generation Z: Libraries and Post-Millenial Generation -- Lyrasis

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We've all heard about Millennials, but what do we know about the next generation, Generation Z? According to the American Marketing Association, Generation Z, or those born at the dawn of the 21st century, are just now starting to enter college and the workforce. How can we prepare to meet these new users and tailor our services to their needs? In this hour-long session we will explore the characteristics and demographics of Generation Z, focusing on education and leadership. We will brainstorm and discuss ways libraries can provide services and programs tailored to this group and offer tips for library managers who will be supervising Generation Z staff.

Learning Outcomes

By the end of this class, students will be able to:

Understand the demographics and characteristics of Generation Z
Develop library programs and services tailored to Generation Z patrons
Develop strategies for managing Generation Z library staff

 

Date:
Wednesday, August 29, 2018
Time:
3:00pm - 4:00pm
Location:
Online Webinar
Campus:
Online Webinar
Categories:
  Customer Service  

Event Organizer

Heather Campbell Shock

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